PushOwl

This integration helps you automate notifications, ensuring that your customers are reminded to leave reviews and add photos, enhancing engagement and feedback quality.

Who can use this feature?

This feature is available from Pro plan.

Make sure you have installed PushOwl & Brevo: Email, Push app

1. Connect Air Reviews to PushOwl

Open the Air Reviews app.

From the left menu, select 'Integrations' and then choose 'PushOwl'.

At Step 1, click 'Connect' to link Air Reviews with PushOwl.

2. Set Up Review Reminder Notifications

Turn On Review Reminder: Enable this to send notifications reminding customers to write a review after a successful order.

Send Notifications After: Choose the time delay for sending the notification post-order.

Customize Notification: Enter the information for 'Title', 'Message', and 'Button Label'.

Click 'Save Changes' to apply your settings.

3. Set Up Photo Review Reminder Notifications

Turn On Photo Review Reminder: Enable this to send notifications reminding customers to add photos to their reviews if they haven't already.

Send Notifications For:

• Five-star reviews only: Send notifications only for 5-star reviews.

• Four-star and Five-star reviews: Send notifications for both 4-star and 5-star reviews.

Send Notifications After:

• Select the time delay for sending the notification after the review is written.

Customize Notification:

• Enter the information for 'Title', 'Message', and 'Button Label'.

• Click 'Save Changes' to apply your settings.

By following these steps, you can efficiently manage and enhance your review process, boosting customer interaction and improving the overall quality of feedback on your store.