> For the complete documentation index, see [llms.txt](https://docs.avada.io/cookie-help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.avada.io/cookie-help-center/settings/customize-notification-email-to-store-owner.md).

# Customize notification email to Store owner

**Requires:** Advanced plan

***

### Step 1: Navigate to Email Content Settings <a href="#step-1-navigate-to-email-content-settings" id="step-1-navigate-to-email-content-settings"></a>

Open the Avada Cookie Consent app. Go to **Settings** page and scroll to the **Email content** section.

<figure><img src="/files/cag7NbsyetzyyR4c6Eoe" alt=""><figcaption></figcaption></figure>

### Step 2: Select "Send to store owner" <a href="#step-2-select-send-to-store-owner" id="step-2-select-send-to-store-owner"></a>

In the **Email content** card, locate the dropdown filter at the top-right corner. By default, it shows **Send to customer**.

* Click the dropdown
* Select **Send to store owner**

The email list updates to show 5 store owner notification templates.

<figure><img src="/files/bXDUVGmKxMhITRGOFzl3" alt=""><figcaption></figcaption></figure>

### Step 3: Choose an Email Template to Customize <a href="#step-3-choose-an-email-template-to-customize" id="step-3-choose-an-email-template-to-customize"></a>

The 5 available store owner emails are:

| Email                         | When it is sent                                         |
| ----------------------------- | ------------------------------------------------------- |
| **Export customer's profile** | A customer requests to export their account information |
| **Edit customer's profile**   | A customer requests to edit their account information   |
| **Delete customer's profile** | A customer requests to delete their account information |
| **Data sales opt-out**        | A customer opts out of data sales                       |
| **Manage customer's request** | A customer requests to export all of their data         |

* Click on the email template you want to customize

<figure><img src="/files/OWl8xJGNkYaQqf018j1V" alt=""><figcaption></figcaption></figure>

### Step 4: Edit Email Content <a href="#step-4-edit-email-content" id="step-4-edit-email-content"></a>

On the email detail page, you can customize the email body using the rich text editor.

* Edit the greeting, body text, button text, or footer as needed
* The **Preview** section below the editor updates automatically as you type
* Supported variables: `{{email_name}}` (customer's email), `{{shop_name}}` (your store name)

By default, each email includes a **Review request** button that links directly to your **Data requests** log in the app.

<figure><img src="/files/PT3tr4pWmqROyoNSZaOM" alt=""><figcaption></figcaption></figure>

### Step 5: Send a Test Email <a href="#step-5-send-a-test-email" id="step-5-send-a-test-email"></a>

Before saving, you can send a test email to verify how it looks.

* Click **Send test** in the top-right corner of the page

<figure><img src="/files/ELVtIf3XEyaUMlsApnjQ" alt=""><figcaption></figcaption></figure>

* A confirmation modal appears showing the recipient (your shop email)
* Click **Send** to deliver the test email

![Send test email confirmation modal](/files/BKsAwB0HNXbMCLXLZnuw)

### Step 6: Save Your Changes <a href="#step-6-save-your-changes" id="step-6-save-your-changes"></a>

* Click **Save** on the save bar at the top of the page
* A "Setting updated" confirmation appears

To undo your edits, click **Discard** instead.

> **Note:** If you navigate away without saving, a confirmation dialog will ask you to save or discard your changes.

***

### How It Works <a href="#how-it-works" id="how-it-works"></a>

Store owner emails are triggered **after** a customer completes their data request:

1. The customer submits a request on your Privacy/Compliance page
2. The customer receives a confirmation email and clicks the verification link
3. The request is processed by Avada Cookie Consent
4. You receive a notification email with a **Review request** button

The **Review request** button takes you directly to **Consent Activities > Data Requests** in the app.

***

And there you have it! You've successfully set up store owner email notifications. From now on, you'll receive an automatic email whenever a customer's data request is processed.

If you have any questions or run into any issues, don't hesitate to reach out. We're here to help!


---

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