Share consent across sub-domains

What is this feature?

Syncing Consent helps keep customer consent consistent across sub-domains of the same store, so customers don’t need to respond to the cookie banner multiple times.

Benefits for your store

✅ Better customer experience: Customers see the consent banner only once, even when moving across sub-domains.

✅ More accurate tracking & analytics: Consent is shared correctly across sub-domains, helping reduce data loss for marketing and analytics tools.

✅ Easy setup, no technical work: Import store domains automatically or add them manually in just a few steps.

How it works

• Consent can be shared only within the same root domain and its sub-domains

• Consent cannot be shared across different root domains

Example:

• ✅ shop.example.com ↔ account.example.com

• ❌ example.com ↔ example.net

Setup Guide

Step 1: Open Syncing Consent settings​

1. Go to Settings

2. Open the Syncing consent tab

Open Syncing consent

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Step 2: Import store domains (recommended)​

1. At the top right hand of the card, click more action button

2. Click Import store domains

3. The app will automatically imports all domains available in store' Shopify Domains

👉 This covers most storefront and account domains setted up in your stor3

Import your store domains

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Step 3: Add more store URLs (optional)​

You can use this if your store uses domains outside Shopify Domains and want to sync consent with additional sub-domains

How to add a store URL

1. Enter the store URL

2. Click Add

Notes

• The URL must be a valid storefront domain

• Paths or parameters are no need for this

Add custom store URL

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Step 4: Manage your domain list​

In the table, you can:

• ✏️ Edit a domain if needed

• 🗑 Remove a domain if it’s no longer in use (you can delete bulk by choosing check box per item)

Manage domains, sub-domains

And that's it! You've successfully set up share your customer consent across all your store domains. If you have any questions or need further assistance, please don't hesitate to ask. We're here to help!