# Subscriptions

### Step 1: Access the Subscriptions Section

Begin by clicking on "Subscriptions" in the menu bar. 

Here, you will find a comprehensive list of all the subscriptions your customers have signed up for. To locate a specific subscription, you can search by Product Name, Product SKU, customer email...

<figure><img src="/files/6DbqEilO76mEKX2VL2AI" alt=""><figcaption></figcaption></figure>

You can also filter subscriptions by their current status:

* **Active**
* **Paused**
* **Cancelled**
* **Expired**

### Step 2: View Subscription Details

To delve into a specific subscription, simply click on the **Subscription ID**.

On this detailed view page, you can review all relevant subscription information, including:

* **Delivery Frequency**, **Billing Cycle**, and any **Advanced Rules** you've configured. <mark style="color:$success;">(Can edit)</mark>
* Applied **Discounts**. <mark style="color:$success;">(Can add/remove)</mark>
* The **Upcoming Order Date**. <mark style="color:red;">(Cannot edit here)</mark>
* The **Total Bill** for the subscription. <mark style="color:red;">(Cannot edit here)</mark>
* The **Payment Method** used. <mark style="color:$success;">(Can edit)</mark>
* The **Shipping Address** where the orders will be sent. <mark style="color:$success;">(Can edit)</mark>

<figure><img src="/files/bSbLh0hs8jX1JoYYNQde" alt=""><figcaption></figcaption></figure>

### Order notes

You and your customers can add notes to upcoming subscription orders — for delivery instructions, product requests, or any special preferences. Notes are visible to both sides and automatically included in the Shopify order when charged.

To learn more about how order notes work, including signup notes and the "Apply to all upcoming orders" option, see[ Order Notes](https://docs.avada.io/joy-subscriptions/features/subscriptions/order-notes).


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# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.