# B2B

Manage orders from your B2B customers in one place. Track payment status across companies, send invoices in bulk, and monitor outstanding balances for your wholesale business.

## Who This Is For

* Users on Wholesale plan
* Merchants selling to businesses through Shopify B2B
* Wholesalers managing company accounts and payment terms

## What You Can Do

* View all B2B companies and their order statistics
* Track payment status (Paid, Unpaid, Partially Paid, Overdue)
* Print, download, or email invoices for company orders
* Combine multiple orders into a single invoice
* Monitor outstanding balances and overdue payments

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## What Are You Trying to Do?

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>View company orders</strong></td><td>See all companies and their payment status</td><td><a href="https://docs.avada.io/pdf-invoice/b2b/companies">https://docs.avada.io/pdf-invoice/b2b/companies</a></td></tr><tr><td><strong>Manage contacts</strong></td><td>View and filter by company contacts</td><td><a href="https://docs.avada.io/pdf-invoice/b2b/contacts">https://docs.avada.io/pdf-invoice/b2b/contacts</a></td></tr><tr><td><strong>Work with company orders</strong></td><td>Print, download, send, or combine orders</td><td><a href="https://docs.avada.io/pdf-invoice/b2b/company-orders">https://docs.avada.io/pdf-invoice/b2b/company-orders</a></td></tr><tr><td><strong>Combine orders</strong></td><td>Merge multiple orders into a single invoice</td><td><a href="https://docs.avada.io/pdf-invoice/b2b/combine-orders">https://docs.avada.io/pdf-invoice/b2b/combine-orders</a></td></tr></tbody></table>

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## Key Concepts

* **Company**: A B2B customer account in Shopify. Each company can have multiple locations and contacts, and places orders through your B2B channel.
* **Payment Status**: Tracks whether a company has paid their invoices. Statuses include Paid, Unpaid, Partially Paid, Overdue, and Due Today.
* **Payment Terms**: The agreed timeframe for payment (Net 7, Net 30, Net 45, Net 90). Orders become overdue when payment isn't received by the due date.
* **Combine Orders**: Merge multiple orders from the same company into a single invoice document for consolidated billing.

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## Common Issues

<details>

<summary>"I don't see any companies"</summary>

Requires Wholesale plan and Shopify B2B setup.\
See: <https://docs.avada.io/pdf-invoice/b2b/companies#common-questions--issues>

</details>

<details>

<summary>"Payment status doesn't match Shopify"</summary>

Understanding status sync.\
See: <https://docs.avada.io/pdf-invoice/b2b/company-orders#common-questions--issues>

</details>

<details>

<summary>"Can't combine orders"</summary>

Requirements for combining.\
See: <https://docs.avada.io/pdf-invoice/b2b/combine-orders#common-questions--issues>

</details>

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## Related Guides

* [Orders](https://docs.avada.io/pdf-invoice/orders): Work with regular orders (non-B2B)
* [Templates](https://docs.avada.io/pdf-invoice/templates): Customize your invoice appearance
* [Subscription](https://docs.avada.io/pdf-invoice/subscription): Upgrade to Wholesale plan
