Draft orders

Draft orders let you create invoices and quotes for orders that haven't been paid yet. Use them for phone orders, wholesale quotes, custom pricing, or any situation where you need to send pricing to a customer before they pay.

Who This Is For

• Users on Pro, Ultimate, or Wholesale plan

• Merchants who take phone or manual orders

• B2B sellers who send quotes before invoicing

• Anyone creating custom-priced orders

What You Can Do

• View and search all your Shopify draft orders

• Print quotes or invoices for draft orders

• Download PDFs for records or sharing

• Email draft invoices directly to customers

• Track draft order status (Open, Invoice Sent, Quote Sent, Completed)

What Are You Trying to Do?

Find a draft order

Search, filter, and view draft order details

Print a draft invoice

Generate and print PDF for draft orders

Download a PDF

Save draft invoices to your computer

Send a quote or invoice

Email drafts from the detail page

Key Concepts

• Draft Order: An order created in Shopify that hasn't been paid yet. Send it to customers as a quote or invoice, and convert it to a real order when they pay.

• Status: Open (not sent), Invoice Sent, Quote Sent, or Completed (converted to order).

• Expiry: Draft orders expire 30 days after creation. After expiry, customers can no longer use the checkout link.

Common Issues

"I can't find my draft order"

Check filters and search tips.

Reference: https://docs.avada.io/pdf-invoice/draft-orders/managing-drafts#common-questions--issues

"Draft order shows as expired"

Understanding the 30-day expiry.

Reference: https://docs.avada.io/pdf-invoice/draft-orders/managing-drafts#common-questions--issues

"Can't print draft order"

Pro, Ultimate, or Wholesale plan required.

Reference: https://docs.avada.io/pdf-invoice/troubleshooting/pdf-issues

Related Guides

• Orders: Work with completed orders instead of drafts

• Templates: Customize how your draft invoices look

• Automation Emails: Set up automatic invoice sending