B2B
Manage orders from your B2B customers in one place. Track payment status across companies, send invoices in bulk, and monitor outstanding balances for your wholesale business.
Who This Is For
Users on Wholesale plan
Merchants selling to businesses through Shopify B2B
Wholesalers managing company accounts and payment terms
What You Can Do
View all B2B companies and their order statistics
Track payment status (Paid, Unpaid, Partially Paid, Overdue)
Print, download, or email invoices for company orders
Combine multiple orders into a single invoice
Monitor outstanding balances and overdue payments
What Are You Trying to Do?
Key Concepts
Company: A B2B customer account in Shopify. Each company can have multiple locations and contacts, and places orders through your B2B channel.
Payment Status: Tracks whether a company has paid their invoices. Statuses include Paid, Unpaid, Partially Paid, Overdue, and Due Today.
Payment Terms: The agreed timeframe for payment (Net 7, Net 30, Net 45, Net 90). Orders become overdue when payment isn't received by the due date.
Combine Orders: Merge multiple orders from the same company into a single invoice document for consolidated billing.
Common Issues
"I don't see any companies"
Requires Wholesale plan and Shopify B2B setup. See: https://docs.avada.io/pdf-invoice/b2b/companies#common-questions--issues
"Payment status doesn't match Shopify"
Understanding status sync. See: https://docs.avada.io/pdf-invoice/b2b/company-orders#common-questions--issues
"Can't combine orders"
Requirements for combining. See: https://docs.avada.io/pdf-invoice/b2b/combine-orders#common-questions--issues
Related Guides
Orders: Work with regular orders (non-B2B)
Templates: Customize your invoice appearance
Subscription: Upgrade to Wholesale plan