Company orders

View all orders for a specific B2B company. Filter by payment status, print invoices, download PDFs, send emails, and combine multiple orders into a single invoice.

Why This Matters

  • Track all orders and payments for individual B2B customers

  • Process invoices efficiently with bulk actions

  • Combine orders for consolidated billing

  • Monitor overdue payments and outstanding balances


How It Works

When you click a company name in B2B Purchases, you see all orders for that company. The page shows order details, payment status, amounts owed, and due dates. You can filter, sort, and perform actions on individual orders or in bulk.


View Company Orders

1

Go to B2B Purchases

Navigate to B2B Purchases in the sidebar.

2

Click a company name

Click on any company name in the table to open their order detail page.

3

Review the order list

You'll see all orders for this company with payment status and amounts.

Order Table Columns

Column
Description

Order

Order name (e.g., #1001) with note icon if notes exist

Customer

Contact who placed the order

Issued Date

When the order was created

Payment Status

Badge showing payment state

Payment Terms

Net 7, Net 30, Net 45, Net 90, or None

Due Date

Payment due date (highlighted red if overdue)

Order Value

Total order amount

Amount Paid

Amount already paid

Amount Owed

Outstanding balance

Destination

Shipping address

Actions

Print, Download, Send icons


Filter by Payment Status

Use the status tabs above the table to quickly filter orders:

  • All: Show all orders for this company

  • Paid: Only fully paid orders

  • Unpaid: Orders awaiting payment

  • Overdue: Orders past their payment due date


Filter Orders

Click Filter above the table to narrow your list.

Available Filters

Filter
Options

Financial Status

Paid, Partially Paid, Pending, Overdue, Unpaid

Fulfillment Status

Fulfilled, Unfulfilled, Partially Fulfilled, Scheduled

Payment Terms

Net 7, Net 30, Net 45, Net 90, None

Due Date

Today, Tomorrow, or custom date

Assigned Customer

Search and select a contact

Assigned Territories

Filter by shipping destination

Click Clear to reset all filters.


Sort Orders

Click the Sort dropdown to change the order:

  • Order (Oldest to Newest)

  • Order (Newest to Oldest)

  • Price (Low to High)

  • Price (High to Low)


Single Order

1

Find the order

Locate the desired order in the list.

2

Click the printer icon

Click the printer icon in the Actions column to open the print page.

3

Select template and language

Choose your template(s) and language on the print page.

4

Download and print

Click Download to save the PDF, then print.

Bulk Print

1

Select orders

Check the boxes next to orders you want to print.

2

Click Print Selected

Click Print Selected in the bulk action bar.

3

Choose template and language

Select template and language, then download and print.


Download Orders

Single Order

1

Click the download icon

Click the download icon on the order row.

2

Automatic download

The PDF downloads automatically using your default template.

Bulk Download

1

Select orders

Select multiple orders using checkboxes.

2

Click Download Orders

Click Download Orders in the bulk action bar.

3

Choose email template

Select an email template when prompted.

4

Combined PDF

The combined PDF downloads automatically.

Download Unpaid Orders

Use the Download Unpaid action in the secondary bulk actions to quickly download all unpaid orders for this company.

Download Historical Orders

1

Click Download Historical Orders

Click Download Historical Orders in the page header (top-right).

2

Select template and language

Select a template and language in the modal.

3

Download

Click Download to generate the PDF. This creates a combined document containing all past invoices for the company, useful for record-keeping or audits.


Send Orders

Single Order

1

Click the send icon

Click the send icon on the order row to open the send modal.

2

Configure the email

Field
Description

Send To

Recipient email (pre-filled from contact)

Bcc Email

Add up to 5 additional recipients

Invoice Template

Select your template

Language

Choose billing language or custom

3

Send the email

Click Send to deliver the invoice. The recipient receives an email with the PDF attached.

Bulk Send

1

Select orders

Select multiple orders using checkboxes.

2

Click Send Selected

Click Send Selected in the bulk action bar.

3

Choose template and send

Choose an email template and click Send to email all selected orders.

Send Unpaid Orders

Use the Send Unpaid action to quickly email invoices for all unpaid orders to remind customers of outstanding balances.


Combine Orders

Merge multiple orders from the same company into a single invoice. Select 2-10 unpaid orders and click Combine Orders in the bulk action bar to create a consolidated invoice.

See Combine Orders for the complete guide including requirements, configuration options, and troubleshooting.


View Statistics

At the top of the company orders page, you'll see summary statistics:

Metric
Description

Total Order Value

Sum of all orders in the selected period

Total Amount Paid

Total payments received

Total Amount Owed

Outstanding balance across all orders

Total Amount Past Due

Overdue payments requiring attention

Use the date range selector to view statistics for different periods:

  • This Month: Current month compared to previous month

  • Last 30 Days: Rolling 30-day period


Limits & Plan Notes

Plan
Company Orders

Free

Not available

Pro

Not available

Ultimate

Not available

Wholesale

Full access

Company orders is part of B2B Purchases, available exclusively on the Wholesale plan.


Common Questions & Issues

chevron-rightI can't combine orders. The button is disabled.hashtag

The Combine Orders feature requires 2-10 orders selected. Check that you have at least 2 orders selected and no more than 10. All selected orders must be from the same company and have compatible statuses. Orders with conflicting currencies or certain payment states may not be combinable.

chevron-rightThe due date shows in red but it's not overdue.hashtag

Due dates display in red when the payment is due today or is already overdue. This visual highlight helps you quickly identify orders needing immediate attention. Check the Payment Status column for the exact status.

chevron-rightAmount Owed doesn't match what I expected.hashtag

Amount Owed is calculated as Order Value minus Amount Paid. If payments were made outside of Shopify (bank transfer, check), they won't automatically reflect here. Update payment status in Shopify Admin to keep amounts accurate.

chevron-rightHow do I mark an order as paid?hashtag

Payment status syncs from Shopify. To mark an order as paid, go to Shopify Admin > Orders, find the order, and record the payment there. The status will sync to the app within a few moments.

chevron-rightCan I see orders from all companies in one list?hashtag

This page shows orders for one company at a time. To see all B2B orders across companies, use the main Orders page and look for orders with company associations. You can also return to B2B Purchases to see aggregate statistics across all companies.

chevron-rightThe statistics don't include all my orders.hashtag

Statistics are filtered by the selected date range (This Month or Last 30 Days). Orders outside this range aren't included in the totals. Change the date range selector to see different periods.


  • Companies: View all B2B companies

  • Contacts: Manage company contacts

  • Combine Orders: Merge orders into a single invoice

  • Combine Orders Settings: Configure combine orders behavior

  • Printing Invoices: Detailed print options

  • Sending Invoices: Email configuration

  • Templates: Customize invoice appearance