Combine orders
Combine multiple orders from the same company into a single invoice. This feature is useful for consolidated monthly billing, reducing invoice clutter, and simplifying payment tracking for your B2B customers.
Why This Matters
Send one invoice instead of many for the same billing period
Simplify accounts receivable tracking
Reduce email volume to your B2B customers
Create cleaner payment records in Shopify
How It Works
When you combine orders, the app creates a new draft order in Shopify containing all line items from the selected orders. You can configure shipping, payment terms, and customer details before creating the combined order. Optionally, the original orders can be automatically cancelled and archived.
Requirements
Before combining orders, ensure:
Plan
Wholesale plan required
Order Count
Select between 2 and 10 orders
Payment Status
All orders must be unpaid
Same Company
All orders must belong to the same B2B company
Payment Terms
Orders cannot have "None" as payment terms
Order Status
Orders cannot be closed or cancelled
Combine Orders
Add shipping
Choose how to handle shipping for the combined order:
Option 1: Use existing shipping
Select a shipping rate from one of the original orders
The shipping title and price are copied from that order
Option 2: Custom shipping
Enter a custom shipping name (e.g., "Free Shipping", "Consolidated Shipping")
Enter a custom shipping price
To change or remove shipping after adding it, click the shipping line to open the edit modal.
After Combining
When the combined order is created:
New Order: A draft order is created in Shopify containing all line items
Order Tags: The combined order receives tags based on your settings (e.g., original order numbers)
Order Notes: Notes are added based on your settings
Original Orders: Depending on settings, original orders may be:
Cancelled automatically
Archived automatically
Tagged with the combined order number
Updated with notes referencing the combined order
You're redirected to the new combined order where you can print, download, or send the consolidated invoice.
Discounts in Combined Orders
When combining orders with discounts:
Product discounts: Applied per line item, carried over to the combined order
Order discounts: Summed across all orders
Total discount: Click the discount line to see a breakdown by type
The combined order shows the total discount as a single line item.
Taxes in Combined Orders
Taxes are recalculated for the combined order based on:
The shipping address
Tax-exempt status of the customer
Product tax settings
Click the tax line to see a breakdown by tax rate.
Limits & Plan Notes
Free
Not available
Pro
Not available
Ultimate
Not available
Wholesale
Full access
Combine Orders is exclusively available on the Wholesale plan and requires the feature to be enabled in Settings.
Common Questions & Issues
The "Combine Orders" button is disabled.
Check these requirements:
You must select between 2 and 10 orders
All selected orders must be unpaid
Orders cannot have "None" as payment terms
Orders cannot be closed or cancelled
The Combine Orders feature must be enabled in Settings > Combine Orders
I get a validation error about order statuses.
Some orders have statuses that prevent combining. Orders that are paid, partially paid, closed, or cancelled cannot be combined. Filter to show only unpaid orders and try again.
Can I undo a combined order?
Once created, the combined order exists as a regular draft order in Shopify. You can delete the draft order in Shopify Admin, but the original orders (if cancelled) would need to be manually restored or recreated.
What happens to the original orders?
This depends on your settings in Settings > Combine Orders:
Cancel Original Orders: If enabled, original orders are cancelled in Shopify
Archive Original Orders: If enabled, original orders are archived
Original orders can also receive tags and notes referencing the combined order
Can I combine orders from different companies?
No. All orders must belong to the same B2B company. The Combine Orders button only appears when viewing orders for a specific company.
How do I configure the default tags and notes for combined orders?
Go to Settings > Combine Orders to configure:
Tags for the combined order
Notes for the combined order
Tags for original orders
Notes for original orders
Whether to cancel/archive original orders
Related Guides
Company Orders: View and manage orders for a company
Combine Orders Settings: Configure combine orders behavior
Sending Invoices: Send the combined invoice