Availability

1. Staff Assignment

Assign which staff members are allowed to perform this service.

How it works:

A service is only bookable when at least one assigned staff member is available. Availability is determined by each staff member’s individual working hours.

Default behavior:

  • If you have not added additional staff, the system automatically assigns the store owner as the default staff member.

  • The store owner’s availability is based on your Business Hours.

This ensures every service has at least one assigned staff member and is ready for customers by default.

2. Booking Settings

Control how far in advance customers can book and the minimum notice required before an appointment.

You can choose from three booking window options:

🔹 Option 1: Until a Specific Number of Days

Customers can book up to a defined number of days in advance.

Field: Number of days (Default: 365)

Examples:

  • 30 days → Customers can book 1 month ahead

  • 90 days → Customers can book 3 months ahead

  • 365 days → 1 year of availability

Best for: Most service-based businesses that want controlled and predictable booking windows.

Minimum Notice Required

Define how early before an appointment customers must book. (Default: 60 minutes)

Examples:

  • 60 minutes → Same-day bookings

  • 2–4 hours → When preparation time is needed

  • 24 hours → Standard service requirement

  • 48+ hours → Services requiring significant preparation

Option 2: Within a Date Range

Customers can only book within a specific start and end date.

Customers can only book within a specific start and end date.

Fields:

  • Start date

  • End date (Timezone follows your store settings)

Example:

  • Start: Aug 12, 2025

  • End: Aug 1, 2026 → Appointments are only available within this window.

Minimum Notice Required

Same rule as Option 1.

Best for:

  • Seasonal services

  • Limited-time events

  • Workshops or classes

  • Campaign-based booking windows

Option 3: Any Dates in the Future

Customers can book appointments for any future date with no upper limit.

Required field: Minimum Notice Required only

Best for:

  • Highly flexible consulting services

  • Businesses that do not need long-term scheduling restrictions

Note: Most merchants should avoid this option, as allowing unlimited future bookings may lead to scheduling issues or reduced flexibility.

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