Create product blocking limit
Setting a Product Blocking Limit helps you control specific trigger products (like sample). When a cart contains trigger product, the app will automatically enforce your defined limit conditions.
Unlike Customer Limit (which applies rules based on customer tags), Product Blocking Limit applies rules based on products in the cart. If a trigger product is detected, the limit will automatically apply — and any affected products (collections, products, or cart conditions) will exclude the trigger product itself.
1. Creating a Product Blocking Limit
Access the Limit Management menu on the left-hand side.
Click the Select button under the Product Blocking feature box.
2. General Settings
Enter your limit name in the Limit Name field. This is for internal use only — customers will not see this name.
3. Selecting Trigger Products
This step determines which products will trigger the limit rule.
Step 1: Click the Browse button to open the product selector. Step 2: Choose the products you want to use as triggers. Step 3: Click Select to confirm.
When a customer adds any of these trigger products to the cart, the rule above will activate.
4. Applying Limit Rule
After selecting trigger products, choose where to apply the blocking limit.
You can apply the rule to:
Order – The whole cart/order will be applied limit rule.
Collection – Products in each of selected collection will be applied limit rule.
Product – Each of selected specific products will be applied limit rule.
If the trigger product is in the cart, these selected targets will be automatically restricted based on your limit conditions.
🟡 Note: Trigger products will automatically be EXCLUDED from the selected products, collections, or cart range affected by the blocking rule.
5. Setting Limit Conditions
You can set up the blocking rules using Quantity or Value limits.
Total Product Quantity
This condition restricts customers based on how many products they can purchase in the same order that includes a trigger product.
Minimum quantity – The minimum number of items required.
Maximum quantity – The maximum number of items allowed.
Maximum = 0 means no purchase is allowed.
Leaving it blank means there is no maximum limit.
Total Product Value
This condition restricts based on the total cart value (for orders containing the trigger product):
Minimum total value – The minimum order value allowed.
Maximum total value – The maximum order value allowed.
6. Advanced Settings
6.1. Active Dates
You can schedule when the product blocking rule will take effect.
Start Date – The rule starts applying from this date.
End Date – The rule will stop being active after this date.
If you want it to start immediately, simply set today’s date as the start date.
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6.2. Notifications
Choose how and when to notify customers about the blocking limit:
The Limit Has Been Reached – Shows a notification when the rule blocks the purchase.
"Add to Cart" Button Clicked – Shows a warning immediately after clicking “Add to Cart.”
No Notification – Hides warnings but disables checkout when limits are reached.
6.3. “Contact Us” Button in Notification
Encourage customers to reach out if their purchase is blocked.
You can customize:
Button Text
Contact Us Text
Redirect URL
7. Customizing Messages
Under the Message tab, you can freely customize your notification messages and use dynamic variables for clarity.
You can also preview the messages live on the right-side Preview panel (for both Desktop and Mobile views).
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