General

Use these optional settings to optimize your booking experience and avoid customer confusion. Each setting below explains why you should use it and when it becomes useful — so you can set up your book

1. Date & Time Settings

Set your preferred timezone and date/time formats for your business. Accurate date and time settings ensure customers always see the correct availability

Timezone

Select the timezone your business operates in.

What it affects:

  • All appointments, staff availability, and time slots

  • How time is displayed for both you and your customers

How to set:

  1. Click the timezone dropdown

  2. Search or scroll to your timezone

  3. Select the correct location

  4. Timezone applies to all services automatically

Important: Choose the timezone of your business location to ensure accurate booking times.

Lock Timezone

(Optional — use when you want consistent time display for all customers)

Restrict customer timezone selection. When enabled, customers can only view appointments in the merchant timezone.

What it does:

  • When enabled → Customers only see your business timezone

  • When disabled (default) → Customers see time slots in their own timezone. When checked:

  1. All customers see appointments in your business timezone

  2. Prevents timezone confusion

  3. Consistent time display for all customers

Why use this:

  • Prevents timezone confusion

  • Ensures all bookings follow your local time

  • Useful for in-person or local-only services

Use when:

✔ Your business serves mainly local customers

✔ Appointments happen physically at your location

✔ You want a unified timezone for all bookings

Do NOT use when:

✘ You serve international customers

✘ You want the calendar to auto-adjust based on customer location

2. Store Front Settings

These settings help you control how customers interact with booking-enabled products on your storefront. Enable them when you want a cleaner, more focused booking flow.

Hide Add to Cart Button

Why use this:

  • Prevents customer confusion between “buy product” vs “book appointment”

  • Keeps product pages clean and focused on booking

  • Ensures customers follow the proper booking flow

When to enable:

✔ Product is only for booking

✔ You want booking as the primary (or only) action

✔ You want to avoid customers adding the product to cart by mistake

When to disable:

✘ Product can be purchased normally

✘ You offer both buying & booking

Hide Buy It Now Button

Why use this:

  • Prevents instant checkout without selecting a time slot

  • Ensures customers don’t skip the booking process

  • Avoids accidental payments for appointments

When to enable:

✔ Appointment requires time selection

✔ You want to strictly enforce the booking flow

✔ Product should not be purchased instantly

When to disable:

✘ You offer multiple purchase methods

✘ Customers should be able to buy instantly

Lock Product Quantity

Why this is important: If quantity is editable, a customer could book multiple quantities for a single time slot → overbooking. Locking quantity ensures 1 booking = 1 time slot.

What it does:

  • Fixes product quantity at 1

  • Prevents customer from selecting quantity 2, 3…

  • Ensures slot capacity is controlled only via service settings

Recommended: This should be enabled for almost all booking scenarios.

When to enable (Recommended):

✔ Standard 1:1 appointments

✔ One time slot = one booking

✔ You want to prevent accidental overbooking

✔ Group capacity is already set via service settings

When to disable:

✘ Only for rare, special workflows

✘ When product quantity should affect booking logic

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