Email Appointment Scheduled được gửi tự động khi khách hàng đặt lịch thành công. Merchant có thể tuỳ chỉnh subject, reply email và nội dung để phù hợp với thương hiệu.
1. What is this email for?
The Appointment Scheduled email is sent automatically to customers when an appointment is successfully booked.
Merchants can customize this email to:
Match their brand
Communicate clearly and friendly with customers
Provide important appointment information
2. Editable sections
✉️ Subject
The email subject shown in the customer’s inbox
Supports variables such as the store name
Example:
👉 Tip:
Keep the subject short and include your store name so customers can easily recognize it.
↩️ Reply email
The email address customers will reply to if they need support
Usually the store’s main contact email
Example:
👉 Note:
Make sure this email address is active and regularly monitored.
3. Content
Merchants can edit the email content using the editor
Supports text formatting, lists, links, and images
System variables can be used
Default content:
👉 Recommended content includes:
A thank-you message
Booking confirmation
Next steps or instructions (if any)
4. Custom CSS
The Custom CSS section allows merchants to further customize the email design using CSS, such as:
Text color and fonts
Spacing and layout
Button or heading styles
🔒 Notes:
This feature is disabled by default
Merchants cannot enable it on their own
Please click Contact us to reach the support team if you need this feature enabled
👉 Recommended for merchants who:
Have their own brand guidelines
Need advanced email design customization
5. Available Variables
The Available Variables section shows all supported variables that merchants can use in:
Email subject
Email content
📌 Notes:
You do not need to enter values for variables
Just insert them using the correct syntax
Removing or using incorrect variables may cause missing information in the email
👉 Best practice:
Only use variables listed in the Available Variables section to ensure the email displays correctly.
