Advance Settings (Waitlist)

How to Access

1. Go to Services
2. Create or edit a service
3. Switch to the Advance tab

Waitlist

Let customers pick a timeslot even if it's fully booked or not available at all. You'll have to accept the booking for it to be confirmed.

• Enable waitlist — customers can join the waitlist by selecting their preferred availability
• Disable waitlist — the default; no waitlist option is shown for this service

When enabled, a banner reminds you: waitlist requests aren't real bookings yet — customers request a time, and it only becomes an appointment once you approve it. Waitlist requests aren't counted in analytics until confirmed.

See Waitlist (under Appointments) for how customers join and how you manage requests.