Edit Time Window

The Edit Limits card — the first card in Settings — decides when the customer-facing widget hides itself. Tick Limit edit time after checkout to switch from the default (until fulfilled) to a fixed window.

Edit Limits card in Settings with the Limit edit time after checkout option

Two modes

Mode 1 — Until fulfilled (default)

The customer can edit until the order is fulfilled in Shopify. The moment fulfilment status flips, the widget hides — even mid-edit, the next save is blocked with a friendly "This order is now in fulfillment" message.

This is the most permissive option and the one we recommend for most stores. It mirrors how customers think — "my package hasn't shipped yet, of course I can change it".

Mode 2 — Fixed window after order

Tick Allow edits for and set a window in hours and minutes. Examples:

0h 30m — half-hour grace period.
2h 0m — fits a 2-hour pick window.
24h 0m — covers a full day.

When the window expires, the widget hides regardless of fulfilment state. If fulfilment happens before the window expires, fulfilment wins (the widget hides early).

The dropdown is gone in v6.0+. We use a checkbox + two number inputs because "6 hours 30 minutes" is hard to express in a single dropdown.

What the customer sees when blocked

If the order is past the window or already fulfilled, the entire Edit your order card is hidden. We do not show a "You can no longer edit" banner — that creates support pings ("why not?") without giving any value back.

Edge cases

Partial fulfilment — we treat as fulfilled. Better safe.
Fulfilment cancelled — the window does not re-open. Once expired, always expired.
Pre-orders / draft orders — not in scope for MVP.