Max Edits per Order
Part of the Edit window and limits card in General settings, inside Editing rules, alongside the time window. An optional cap on how many times one order can be edited.
How it works
- Tick Limit edits per order.
- Set a number, for example
3. The minimum is 1 and the maximum is 1000. - Save.
From now on, each order can be edited at most three times. When the limit is hit, the Edit your order card hides on that specific order, with no further explanation. Leaving the box unticked means unlimited edits, which is the default.
What counts as one edit
Each time the customer saves counts as one edit, no matter how many fields they changed in that save. Changing the address and adding a note in a single save counts as one, not two.
There is no grouping window and no session concept. One save, one edit.
Good to know
- Cancellation is separate. Cancelling is its own action, not one of the counted edits.
- Default is off. Most merchants do not need this. Turn it on only if you see real abuse.
- A limit of 1000 is indistinguishable from unlimited, which is what leaving the box unticked already means.
See also
- Edit time window, the other control in the same card
- Activity page, where each edit is logged